Reports To: Founder & CEO
Location: Lekki Phase 1, Lagos, Nigeria
Base Salary: Up to ₦1.2M/month Gross (Final offer based on seniority and proven track record)
Bonus: Quarterly performance bonus (up to 15% of base)
Profit Share: Eligible from Year 1 based on company performance
Career Path: MD →Chief Operating Officer → Partner / Equity share (vested) Co-owner Track (for high performance)
Probation: 3 months

Role Summary

The general manager is the engine of the company — the person who takes the founder’s vision and turns it into operational, financial, and commercial success.

This is a hands-on leadership role. You will lead daily performance, manage teams, enforce systems, resolve bottlenecks, drive revenue, and ensure profitability. You must be execution-obsessed, operationally strong, people-smart, and capable of managing a multi-department team with absolute clarity.

You own the company’s weekly, monthly, and quarterly results.

The GM has hiring, performance management, and restructuring authority across all departments, in alignment with HR.

Key Responsibilities

1. Company Execution & Leadership

• Translate the Founder’s goals into clear quarterly and monthly execution plans.
• Lead daily operations and ensure every department hits its KPIs.
• Build and maintain a high-performance culture rooted in discipline, accountability, and speed.
• Drive cross-functional alignment and eliminate silos.
• Ensure all teams are working toward one unified operational plan.

2. Revenue & Commercial Performance

• Oversee the revenue engine across Retail, B2B Projects, Field Sales, and Digital Channels.
• Hold Revenue Manager accountable for weekly sales KPIs and pipeline discipline.
• Build predictable monthly revenue by enforcing targets, tracking data, and driving performance.
• Support pricing decisions, promotions, partnership opportunities, and showroom strategies.

3. Operations & Production Efficiency

• Oversee the Operations Lead to ensure production delivers on time, with quality and efficiency.
• Enforce Lean operations, optimized workflows, and strict cost control.
• Solve bottlenecks and improve throughput, quality, and delivery speed.
• Ensure material planning, inventory accuracy, and equipment uptime targets are consistently met.

4. Brand, Marketing & Customer Experience

• Ensure brand, marketing, and content output align with business goals and drive measurable results.
• Oversee quality of customer touchpoints — showroom, digital communication, service operations.
• Set weekly priorities for the brand and marketing teams based on revenue and growth targets.

5. Financial Discipline & Company Health

• Work closely with Finance/Accounts to ensure budgeting, forecasting, cash flow, and cost control.
• Monitor P&L performance weekly; intervene early where numbers are off-track.
• Ensure tax compliance, financial accuracy, and cost efficiency across all departments.

6. People Leadership & Team Performance

• Lead and mentor departmental heads (Sales, Ops, Brand, Digital, Finance, HR, Logistics, Academy).
• Conduct weekly performance reviews and ensure KPI discipline across all teams.
• Build a leadership bench — developing your department heads into strong operators.
• Address low performance quickly and fairly; reward excellence consistently.

You Are a Fit If You Are

• An executor — you drive outcomes, not just meetings.
• A system enforcer — you love clarity, structure, and predictable results.
• A problem-solver — you eliminate bottlenecks daily.
• A people leader — you can manage, motivate, and correct without ego.
• A builder — you thrive in growth environments where things move fast.
• A commercial thinker — revenue, margins, and cash flow matter to you deeply.
• A finisher — you close loops, follow through, and hold others to the same standard.

Required Experience

• 7–12+ years of leadership experience across operations, sales, commercial management, or general management.
• Proven track record of managing multi-department teams with measurable results.
• Experience in manufacturing, FMCG, retail, distribution, or fast-growing businesses.
• Strong command of KPIs, dashboards, and data-driven decision-making.
• Excellent problem-solving and conflict-resolution skills.
• Experience in a founder-led or fast-paced company is a strong advantage.
• A “builder mindset” — proactive, process-driven, and unafraid to roll up sleeves when needed.

KPIs You Own

• Monthly revenue vs. target
• Gross margin improvement
• Customer satisfaction & experience metrics
• On-time delivery rate (OTIF)
• Staff productivity & performance
• Cost control & profitability
• Quarterly execution milestones
• Team retention & leadership strength

90-Day Success Indicators

• Company-wide KPI cadence fully established
• Weekly operating rhythm working across all departments
• Revenue targets met or exceeded for at least 2 of the 3 months
• Production efficiency and OTIF improved measurably
• At least 2 major bottlenecks have been identified and solved
• Clear reporting dashboards implemented
• Cultural alignment: the leadership team performing with accountability

Reporting Relationships

Leadership Impact

• Define and uphold Majeurs’ performance culture — a blend of accountability, creativity, and ownership.
• Act as a culture carrier and mentor to the leadership team.
• Build a scalable structure that can run effectively with or without your direct presence.
• The GM has full authority over daily operations and decision-making to ensure company performance aligns with the CEO’s strategic vision.

Why Join Majeurs

You’ll be joining at a pivotal stage — helping shape a company that’s setting global standards for African manufacturing excellence.

• High-Impact Role: You’ll shape how a fast-growing African brand scales its systems, people, and performance.
• Builder’s Challenge: We’re creating the blueprint for excellence — you’ll help write the next chapter.
• Collaborative Culture: Work directly with the Founder/CEO and leadership team in a culture that values trust, transparency, and initiative.
• Long-Term Upside: For high performers, this role evolves into partnership and equity participation as we expand globally.

How to Apply

Submit your CV and a short cover note (max. 250 words) explaining how you’ve built and led a high-performing organisation

Optional: Include one case or project where your leadership improved revenue, operations, or culture — we value results over titles.